Home Services
Automated Booking Flow for Yelper
24/7
booking availability
THE CHALLENGE
High volume of booking requests for home services businesses. Needed AI agents that integrate with existing tools and handle edge cases without breaking. Scale was critical - couldn't have bot failures during peak hours.
WHAT WE BUILT
- Full booking flow automation
- API integration with scheduling systems
- AI trained on real booking scenarios
- Business rules and schedule guardrails
- Edge case handling with graceful fallbacks
THE OUTCOME
24/7 availability for answering and booking
Significant reduction in manual processing
Bot follows business rules and schedule constraints
Scales with demand without additional staff
TECH USED
GPT-4Booking System APIsCustom Guardrails
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